Dedicated Account Support
There When You Need Us
It's late in the afternoon and you have a question about a product included in a recently placed order. What do you do?
If you purchase from big national distributors, the likely answer is call an automated customer support number in hopes of just speaking to an actual human being within 15 minutes. Half an hour later, you've somehow managed to reach an living person, the only problem is he's located in a call center half way across the country, knows little about the product in question and even less about the details of your account.
Experiences like this are both maddening and a masive waste of time. That's why every Crown customer recieves a dedicated account representative, personally responsible for the details of your account. They know you, your business and the products it needs to operate effectively.
Simply call or text your account representative anytime (during business hours, of course) if you have a question---you'll have an answer in no time.